VoodooDreams Privacy Policy

At Voodoo Dreams, we take your privacy seriously and are committed to protecting the personal data you share with us whenever you register, log in or play at our online casino. This Privacy Policy explains what information we collect, why we collect it, and how we use, store and protect it. We are operated by SuprPlay Limited, a company incorporated in Malta with registration number C-74595, registered address Palazzo Villa Rosa, Triq in-Nemes, Swieqi SWQ3302, Malta, and licensed by the Malta Gaming Authority under licence number MGA/B2C/325/2016. By creating an account and using the VoodooDreams Casino platform, you agree to the practices described below.

Information We Collect

When you register for a voodoo dreams login, we ask you to provide certain personal details so that we can verify your identity and comply with our regulatory obligations. We collect the following categories of information:

• Identification details such as your full name, date of birth, address and nationality
• Contact information, including your email address and phone number
• Payment and banking information used to process deposits and withdrawals
• Account activity, including your gaming history, deposits, bonus usage and login records
• Technical data such as your IP address, device type and browser when you access our voodoo dreams casino mobile site or our app

We also collect information automatically when you use our services, including data generated through your voodoo dreams casino login sessions, gameplay statistics on voodoo dreams slots, and your interactions with promotional offers such as our voodoo dreams welcome bonus or voodoo dreams no deposit bonus.

How We Use Your Data

We at VoodooDreams use your personal information for several legitimate purposes. Our primary use is to verify your identity, prevent fraud, and ensure compliance with anti-money laundering regulations required by our Malta licence. We also use your information to process your voodoo dreams bonus eligibility, manage your voodoo dreams free spins credits, and personalise the promotions we display to you, such as voodoo dreams casino free spins offers or Drops & Wins tournaments.

Our VoodooDreams team also relies on your data to operate the VoodooDreams Magic loyalty programme, tracking your Experience Points and Spirit Points so we can apply the correct rewards to your account. We use aggregated and anonymised data to improve our website, mobile app performance, and overall customer experience.

Marketing Communications

With your consent, we may send you marketing emails about new promotions, tournaments or updates to our voodoo dreams welcome bonus offers. You can withdraw this consent at any time by adjusting your account preferences or contacting our support team, and we will stop processing your data for marketing purposes immediately.

Cookies and Tracking Technologies

Our website and mobile applications use cookies and similar technologies to remember your preferences, keep you securely logged in during your voodoo dreams login nz session, and analyse traffic across our platform. Cookies also help us recognise returning players and streamline your voodoodreams login experience on both desktop and mobile devices. You can manage or disable cookies through your browser settings, though some features of our site may not function correctly without them.

How We Share Your Information

We do not sell your personal data to third parties. However, we may share your information in the following circumstances:

• With payment providers to process deposits and withdrawals through methods such as Visa, MasterCard, Skrill and Neteller
• With regulatory authorities, including the Malta Gaming Authority, when required by law
• With fraud prevention and identity verification services to protect our platform and our players
• With our sister brands operating under the same SuprPlay Group licence, where necessary for shared responsible gambling measures such as self-exclusion
• With IT service providers who support our voodoo dreams casino app and voodoodreams mobile app infrastructure

Mobile App and Login Security

When you download our voodoo dreams app or access voodoodreams casino app features on Android or iOS, we collect device-specific information to ensure secure authentication and to protect your account from unauthorised access. Our VoodooDreams platform applies encryption technology to protect your voodoodreams mobile login credentials, and we recommend using a strong, unique password for your account. If you use a voodoo dreams casino nz login on a shared or public device, we advise logging out after each session to prevent unauthorised access to your personal data.

Data Security

We at Voodoo Dreams implement industry-standard technical and organisational measures to protect your personal information from unauthorised access, loss or misuse. Player funds are held in segregated client accounts, separate from company operating funds, in line with our licensing obligations. While we take extensive precautions, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security in every circumstance.

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period afterwards to comply with legal, regulatory and accounting requirements. Accounts that show no activity for 12 months are classified as inactive, and after 30 months of inactivity, a dormant account fee may apply. Where a balance remains unclaimed after 5 years, it may be directed to charitable purposes in accordance with our terms.

Your Rights

As a resident of a jurisdiction covered by applicable data protection law, you have certain rights regarding your personal information, including the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your data, subject to our legal retention obligations
• Object to or restrict certain types of processing
• Withdraw consent for marketing communications at any time

To exercise any of these rights, you may contact our support team, and we will respond in accordance with applicable regulations.

Responsible Gambling and Data Use

Our VoodooDreams platform uses account data to support responsible gambling tools, including deposit limits, wagering limits, reality checks and self-exclusion. If you choose to self-exclude, this information is shared across all SuprPlay Group brands operating under our Malta licence to ensure the exclusion is respected consistently.

Children's Privacy

Our services are strictly intended for players aged 18 and above. We do not knowingly collect personal information from minors, and any account found to belong to an underage individual will be closed immediately, with funds handled in accordance with our terms and applicable law.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. Continued use of your voodoo dreams casino login after changes are published constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact our support team via live chat, available 24/7, or by email at support-en@voodoodreams.com. We are here to help with any privacy-related concerns regarding your VoodooDreams Casino account.